What information do we collect?

We collect information from you when you register on our site and gather data when you use our video conferencing. When registering on our site, you may need to enter your name and email, physical address, and telephone number. You may, however, use our free service without registering. Your email address will be verified by an email containing a unique link. If that link is visited, we know that you control the email address. When registered and using our service, we record the IP address that the connection originated. We also may retain server logs, which include the IP address of every request to our server. IP logs help troubleshoot any potential issues users may encounter.

How do we use your information?

To personalize your experience — your information helps us to better respond to your individual needs as a customer.

To improve our site — we continually strive to improve our service(s) based on the information and feedback we receive from you.

To improve customer service — your information helps us to respond to your customer service requests and support needs more effectively.

To send periodic emails — The email address you provide to send you information, notifications that you request about changes or updates to services. In response to your user name, respond to inquiries, and other support requests.

How do we protect your information?

We implement a variety of security measures to maintain the safety of your personal information when you enter, submit, or access your personal information.

What is your data retention policy?

We will make a good faith effort to:

Retain server logs containing the IP address of all requests to this server no more than 90 days.

Retain the IP addresses associated with registered users and their posts no more than 5 years.

Do we use cookies?

Yes. Cookies are small files that a site or its service provider transfers to your computer through your Web browser. These cookies enable the site to recognize your browser and, if you have a registered account, associate it with your registered account. We use cookies to understand and save your preferences for future visits and compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools in the future.

Do we disclose any information to outside parties?

We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. We may also release your information when compelled with US law enforcement, or enforce our site policies, or protect ours or others rights, property, or safety.

Third-party links

Occasionally, at our discretion, we may include or offer third-party products or services on our site. These third-party sites have separate and independent privacy policies. We, therefore, have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these sites.

Children’s Online Privacy Protection Act Compliance

Our site, products, and services are all directed to people who are at least 13 years old or older. If this server is in the USA, and you are under the age of 13, per the requirements of COPPA (Children’s Online Privacy Protection Act), do not use this site.

Online Privacy Policy Only

This online privacy policy applies only to information collected through our site(s) and not to information collected offline.

Your Consent

By using our site, you consent to our web site privacy policy.

Changes to our Privacy Policy

If we decide to change our privacy policy, we will post those changes on this page. This document is CC-BY-SA. It was last updated on April 4, 2020.

Any questions, comments, or concerns please contact our Desingated Privacy Officer (DPO) dpo@privacern.com